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Online vs Land-Based Gambling in Australia

Australia regulates land-based and online gambling through different systems. Pokies in pubs and clubs, casinos, TABs and lotteries are licensed by state and territory governments. Online gambling is shaped by the Commonwealth Interactive Gambling Act 2001, which allows licensed online wagering and lotteries but prohibits online casino games. The result is that the same game, a pokie for example, sits in a regulated venue on one side and in an unlicensed offshore website on the other.

This page compares the two on regulation, game returns, identity checks, self-exclusion, payments and spending data.

Side-by-Side Comparison

Comparison of a pub or club pokie venue and an offshore online casino on regulator, game returns, ID checks, self-exclusion, payments and opening hours
FactorLand-based (venues and casinos)Online, Australian-licensed (wagering, lotteries)Online casino (offshore)
RegulatorState or territory regulatorState or territory licence; ACMA for IGA rulesOverseas licensing body only
Pokies and table gamesLegal in licensed venues and casinosNot permittedOffered, but prohibited under the IGA
Age checksID checks by venue staffIdentity verified before the first betUsually at KYC, often before first withdrawal
Self-exclusionState venue programsBetStop national registerCasino’s own tools only
CreditRestricted by state lawCredit cards and crypto banned since 11 June 2024Cards and crypto commonly accepted
Game returnsState minimum return rules for machinesNot applicable to wagering odds in the same waySet by the game provider; RTP shown in game rules
Opening hoursLimited by venue licence24/724/7
ComplaintsState regulatorState regulator, ACMAOverseas regulator or ADR

Game Returns: Venue Pokies vs Online Pokies

State laws set a minimum return to player for gaming machines in venues. In Queensland, for example, Gambling Help Queensland explains that machines are programmed to return between 85% and 92% over the machine’s life. Online pokies from major providers usually publish RTPs in the mid-90s; Gates of Olympus, for instance, has a default RTP of 96.50%, with lower versions available to casinos.

Two points limit how much that difference means:

  • RTP is a long-run average over millions of spins; a session can end far above or below it.
  • Online pokies run faster than venue machines, so more spins per hour can offset a higher RTP. At A$1 per spin and 600 spins per hour, a 96% RTP game has an expected cost of about A$24 per hour; at 1,000 spins per hour it is about A$40.

More detail is in our guides to RTP, online vs pub pokies and the house edge.

Where Australians Spend: Official Figures

The Australian Gambling Statistics, reported by the Australian Institute of Health and Welfare (AIHW), show net losses on legal, regulated gambling in 2022–23:

ProductNet losses 2022–23 (real, 2022–23 dollars)
Gaming machines (pubs and clubs, excluding casinos)A$15.76 billion
Wagering (racing and sport)A$8.40 billion
CasinosA$3.61 billion
LotteriesA$3.11 billion
KenoA$0.47 billion
Interactive gaming (legal, regulated)A$0.04 billion
TotalA$31.47 billion

These figures cover legal gambling only. Losses at offshore online casinos are not included, so official data understates total online casino play. More figures are on our gambling statistics page.

Payments and Spending Control

ControlLand-basedOnline licensed wageringOffshore online casino
Cash only possibleYesNoNo
Deposit limitsPre-commitment where a state scheme existsMust be offered; increases take 7 daysOptional, set by the operator
Monthly activity statementNot standardRequired since 31 July 2022Not required
Card restrictionsCredit card use restrictedCredit cards bannedAccepted by many sites

Online play leaves a full transaction record, which helps with budgeting if you review it. Our guide to tracking your spending explains how to use bank and casino records.

Access, Staff and Environment

FactorVenueOnline
AccessLimited by opening hours and travelAny time, from a phone
Staff interventionVenue staff trained in the responsible service of gambling under state rulesLicensed wagering staff must complete responsible service training (National Framework, since 30 March 2023); offshore staff are not covered
AlcoholOften served in the same venueNot regulated at home
Visibility to othersPlay is visible to staff and other patronsPrivate, which makes spending easier to hide
Speed of depositCash or card at the venueSeconds, from a saved card, wallet or crypto

Online play removes most of the natural pauses that venues create, such as travel, closing time and running out of cash. That is why limit tools and time checks matter more online; see reality checks and setting limits.

Protection When Something Goes Wrong

  • At a venue, a disputed payout can be referred to the venue manager and the state regulator.
  • With a licensed betting app, the state regulator and ACMA handle complaints.
  • At an offshore casino, the route is the operator, then its licensing body or an ADR service. Australian regulators cannot order payment. See offshore casinos.

Harm and Help

The AIHW reports that high-risk gambling rose from 1.1% of adults in 2018 to 1.8% in 2022 (HILDA Survey). Harm can come from either channel. Venue self-exclusion does not block online sites, and BetStop does not block venues or offshore casinos, so people who want to stop usually need tools for each channel. See self-exclusion options and BetStop.

Source for spending data: AIHW: Gambling.

This guide is part of our online gambling in Australia section, which covers the law, licences, complaints and player protections.

Frequently Asked Questions

Online pokies cannot legally be offered to people in Australia under the Interactive Gambling Act. Pokies are legal in licensed pubs, clubs and casinos.

Online pokies usually publish higher RTPs than venue minimums, but they run faster, so the expected cost per hour can be similar or higher.

No. BetStop covers licensed online and phone wagering. Venue self-exclusion is run through state and territory programs.

The AIHW reports total net losses on legal gambling of A$31.47 billion in 2022–23, of which A$15.76 billion was on gaming machines in pubs and clubs.

No. The Australian Gambling Statistics cover legal, regulated gambling only.

Gambling is for adults 18+ only. Free, confidential help is available from Gambling Help Online on 1800 858 858.