POLi Payments at Online Casinos in Australia
POLi is no longer available in Australia. Australia Post, which owned POLi Payments, closed the Australian service on 30 September 2023 after three of the major banks reduced support for it. The New Zealand business continues under separate ownership. Any casino page that still shows a POLi logo for Australian players is out of date, and none of the casinos reviewed on BetsAuthority lists POLi in its cashier terms.
This page explains what POLi was, why it disappeared, and which methods now do the same job: paying a casino directly from an Australian bank account without a card.
Alternative: Casinos That List PayID
The table below is not a list of POLi casinos. It shows the five reviewed casinos that list PayID, the method that replaced POLi for most Australians who want to pay from their bank account. PayID is a deposit method at all five; withdrawals go out by bank transfer or crypto.
What POLi Was
POLi was an online bank-transfer service. At checkout it opened a session with your internet banking, you logged in with your normal bank credentials inside the POLi window, and POLi pre-filled a transfer to the merchant. The merchant got confirmation in real time, so goods or casino credit could be released immediately. Payments were debited straight from a transaction account, with no card and no separate wallet.
That model was also its weakness. Entering bank login details into a third-party page conflicts with most banks’ security terms, and several banks stopped supporting it. With fewer banks working, the service lost merchants, and Australia Post wound it up.
POLi Timeline in Australia
| Date | Event |
|---|---|
| Mid-2023 | Australia Post announced the Australian POLi service would close, citing reduced acceptance by three major banks |
| 30 September 2023 | POLi Payments stopped operating in Australia |
| After closure | New Zealand operations continued under Merco Ltd, the former NZ master distributor |
What Replaced POLi for Casino Deposits
No single product copies POLi exactly, but four methods cover the same need. The comparison below is limited to what Australians can actually use at offshore casinos.
| Method | How you pay | Speed | Casinos reviewed that list it | Withdrawals |
|---|---|---|---|---|
| PayID | From your banking app to an email or phone identifier | Usually under a minute | 5 | Not via PayID; bank transfer instead |
| Bank transfer | BSB/account or international SWIFT details | Typically 1 to 5 business days | Most casinos (mainly for withdrawals) | Yes |
| Neosurf | 10-character prepaid voucher PIN | Instant | 28 | No |
| Debit card | Visa or Mastercard details | Instant if approved | Most casinos | Sometimes |
PayID is the nearest equivalent. You still pay from your bank account, but you approve the payment inside your own banking app instead of handing credentials to a third party. The payee is usually a payment processor’s company name, so check that the PayID came from the logged-in casino cashier.
Bank transfer is slower and mostly used for withdrawals. Deposits by international transfer can attract fees from your bank and intermediary banks.
Neosurf suits players who want to avoid linking a bank account at all. It is deposit-only, so you need a second method for withdrawals.
If a Casino Still Shows POLi
A POLi logo on an Australian-facing casino in 2026 means one of three things. Each needs a different response.
- Outdated footer or banner. The cashier itself won’t offer POLi. This is common and harmless, but it suggests the payments page isn’t maintained.
- POLi for New Zealand players only. NZ accounts may still see it. It will not work with an Australian bank account.
- A “POLi-style” page asking for your bank login. Close it. Never type internet-banking credentials into a casino or processor page. A legitimate bank payment is approved inside your bank’s own app or site.
Our checklist for spotting a scam casino covers other signs that a site’s payment pages can’t be trusted.
Moving From POLi to PayID: Steps
- Check your bank supports PayID payments (nearly all Australian banks and many credit unions do). You don’t need to register your own PayID to pay one.
- Check your daily “pay anyone” limit in the banking app. First payments to a new payee may be capped lower or held for a security check.
- In the casino cashier, choose PayID, enter the amount and copy the PayID and reference code shown.
- Pay from your banking app, confirm the payee name, and paste the reference in the description.
- Before your first withdrawal, complete identity verification so the payout isn’t held.
The full walkthrough is in our guide on how to deposit with PayID. For verification documents, see the KYC verification guide.
Protections: POLi vs Its Replacements
Bank-based payments to offshore casinos have weaker consumer protection than card payments. The table shows what recourse exists if a deposit goes wrong.
| Method | Chargeback | Payee name check | Shares bank login |
|---|---|---|---|
| POLi (closed) | No | Merchant shown in POLi window | Yes |
| PayID | No | Yes, before you confirm | No |
| Bank transfer (BSB or SWIFT) | No; mistaken-payment recall only | Depends on bank | No |
| Debit card | Possible via card scheme dispute rules | Merchant descriptor on statement | No |
| Neosurf voucher | No | Not applicable | No |
Because none of the bank-based options can be reversed once sent, keep the bank receipt and the casino deposit ID for every payment. Support teams usually ask for both when a deposit doesn’t credit. Offshore casinos are not licensed in Australia, so complaints go to the casino and then to its licensing body, not to an Australian regulator; our guide to filing a casino complaint lists the steps.
Withdrawals After a Bank Deposit
POLi never handled withdrawals, and neither does PayID at the casinos above. Winnings are paid by bank transfer, e-wallet or crypto. Published terms at the five PayID casinos show the trade-off:
| Casino | Bank / PayID withdrawal terms (as stored in our review) |
|---|---|
| HellSpin | A$100 minimum for card, PayID and bank; 1 to 3 business days; A$10 minimum for crypto |
| Bizzo | A$100 minimum for PayID; PayID and crypto instant to 24 hours; bank 2 to 5 business days |
| National Casino | Up to 72 hours; PayID and crypto usually within hours |
| MrPunter | 1 to 3 business days; crypto generally faster |
If payout speed matters more than how you deposit, compare options on our fast withdrawals page. All methods available to Australians are listed on the casino payment methods hub, and ranked PayID options are on the PayID casinos list.
Frequently Asked Questions
No. Australia Post closed POLi Payments in Australia on 30 September 2023. The service continues only in New Zealand, and it does not work with Australian bank accounts.
Australia Post said reduced acceptance of POLi by three of the major banks made the business unviable. POLi required customers to log in to internet banking through a third-party window, which conflicted with many banks’ security terms.
PayID. You pay from your own bank account, approve the payment inside your banking app, and it usually settles in under a minute. Five casinos reviewed on BetsAuthority list PayID deposits.
No. POLi was always deposit-only. Casino withdrawals go by bank transfer, e-wallet or crypto, usually after identity verification.
Usually it is an outdated footer or a New Zealand-only option. If any page asks for your internet-banking username and password, close it and don’t enter them.
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