Richard Casino
Richard Casino launched in 2023 with a “wealth empire” theme, a five-step welcome pack and a sportsbook sitting alongside the casino lobby. It has been heavily marketed to Australian players, which also brought it to the attention of Australia’s media regulator. In this Richard Casino review, we explain who operates the site, what its April 2026 Terms and Conditions say, how the bonuses really work and what the regulatory history means for you.
Our review team read the casino’s general terms, bonus terms and welcome-pack page and cross-checked them against AskGamblers, Chipy and published reports on the Australian Communications and Media Authority (ACMA).
Richard Casino Key Facts
| Launched | 2023 |
| Operator | Metlait SRL (Costa Rica) |
| Licence | Tobique Gaming Commission, no. 0000064 |
| Welcome pack | Up to $5,000 + 500 free spins over five deposits |
| Bonus wagering | 40x the bonus (per review sites) |
| Max bet with bonus | A$8 |
| Minimum withdrawal | A$30 |
| Monthly payout cap | A$30,000 instalments on large balances |
| Sportsbook | Yes |
| Support | 24/7 live chat, [email protected] |
Is Richard Casino Legit?
Richard Casino is an operating, paying casino with a named company behind it and a small complaint history. Player feedback on Chipy and AskGamblers is generally positive about the game range and the size of the bonuses.
However, there is an important caveat for Australians. In July 2024, ACMA added Richard Casino to its list of blocked illegal gambling websites and later issued formal warnings to the companies behind it, finding that the service was offering prohibited interactive gambling to people in Australia. The casino continues to operate through numbered mirror domains. Australian players are not committing an offence by playing, but this history means there is no local protection at all, and access can change without notice.
Operator and Licensing
The current Terms and Conditions (version 1.0, effective 15 April 2026) state that Richard Casino is owned and operated by Metlait SRL, registered in Costa Rica under number 3-102-911867, and that it operates under licence no. 0000064 from the Tobique Gaming Commission. Trade press coverage of the 2024 ACMA warnings named Libergos Ltd and Hollycorn as the service providers at that time, which shows the corporate structure has changed since then.
Tobique is a Canadian First Nations regulator. It is not known for an independent dispute-resolution process, so in practice complaints have to go through the casino or third-party mediators such as AskGamblers.
Important Terms and Conditions
Several clauses stood out during our review of the general terms:
- Daily profit cap: if bets within 24 hours push profits beyond the limit, payment is guaranteed only up to €50,000 for regular players and €100,000 for VIPs.
- Instalments: balances above A$30,000 can be paid in monthly instalments of up to A$30,000, and only one withdrawal can be processed per day. Progressive jackpots are exempt.
- Provider blocks: NetEnt and Amatic titles are not offered in Australia.
- Dormancy fee: €20 or equivalent per month after 12 months of inactivity.
Welcome Pack and Bonus Terms
The official promotions page advertises a welcome pack of up to $5,000 plus 500 free spins, split across five deposits of $30 or more:
- 1st deposit: 100% up to $1,000 + 100 free spins on 15 Dragon Pearls: Hold and Win (25 per day for four days).
- 2nd deposit: 50% up to $1,000 + 100 free spins on Elvis Frog in Vegas.
- 3rd deposit: 75% up to $1,000 + 100 free spins on Sun of Egypt 3.
- 4th deposit: 50% up to $1,000 + 100 free spins on Sugar Merge Up.
- 5th deposit: 100% up to $1,000 + 100 free spins on Buffalo Power 2: Hold and Win.
The bonus terms cap the maximum bet while wagering at A$8 and limit bonus winnings to 10 times the bonus amount unless stated otherwise. Review sites list the wagering requirement at 40x the bonus. Chipy also lists a 20 free spin no-deposit offer on sign-up, but this appears to be an exclusive arranged through that site rather than a standard promotion. Beyond the welcome pack, the casino runs reload offers, weekend promotions and “new provider” free-spin drops tied to recently added studios.
Complaints and Reputation
AskGamblers records only two complaints at the time of writing. One, about a withdrawal delayed by more than a month, was resolved. The other, involving roughly C$12,000 withheld during document verification, was listed as unresolved. The sample is small, but both cases involve the verification stage, so getting KYC done before you request a large withdrawal is strongly advised.
The bigger reputational issue for Australians is the ACMA action described above. A site that has been formally warned and blocked in Australia sits at the riskier end of the offshore market, and we have reflected that in our rating.
Registration and Verification
Signing up requires an email address, password, currency choice and personal details. Before your first withdrawal you should expect to submit photo ID, proof of address and proof of payment-method ownership. Payments must come from accounts in your own name, and only one account per person is allowed.
Mobile Access
Richard Casino is fully playable in mobile browsers on iOS and Android, covering the casino lobby, the sportsbook, promotions and the cashier. Because the site has moved between mirror domains, bookmarking the address can be unreliable, which is one more practical downside of the ACMA block.
Payments and Withdrawal Limits
Deposit options listed by review sites include Visa, Mastercard, Apple Pay, MiFinity, Skrill, Neteller, MuchBetter, Neosurf, Flexepin, paysafecard, bank transfer and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin and Tether. AskGamblers notes that cards are not available for withdrawals, so most players cash out via e-wallet, bank transfer or crypto.
The terms set the minimum withdrawal at A$30. Review sites list a daily cap of around €4,000 and a weekly cap of €10,000, and the terms allow larger balances to be paid in A$30,000 monthly instalments. Reported processing times are instant to 24 hours for crypto and e-wallets and three to five days for bank transfers.
Casino Games and Sportsbook
The lobby combines slots from studios such as BGaming, Booongo, Playson and Pragmatic Play with crash games, table games and live dealer tables, and Chipy counts more than 100 providers. New studios are added regularly and promoted with free spins. The separate sportsbook covers major sports, which makes Richard Casino a two-in-one option for players who also bet on sport.
Customer Support
Live chat is available 24/7 in English, and email support is at [email protected]. There is no phone line. The FAQ covers deposits, bonuses and verification basics. Responsible gambling tools listed by Chipy include deposit limits, loss limits, stake limits, time-outs and self-exclusion, which can be requested through support or set in the account area.
Practical Tips Before You Deposit
- Upload your ID, proof of address and payment proof straight after registering, since both AskGamblers complaints involved the verification stage.
- Decide whether you want the bonus at all. With a A$8 maximum bet and a 10x cap on bonus winnings, a large win while wagering can be cut back.
- Plan withdrawals around the one-per-day rule and choose crypto or an e-wallet if speed matters, as cards cannot be used for payouts.
- Set deposit and loss limits in your account settings before you start playing.
Independent Ratings and Australian Access
Casino Guru rates Richard Casino with a High Safety Index of 8.5 and lists no relevant blacklists. It records 40 complaints, of which 10 were resolved and 29 rejected, and flags four clauses in the terms and conditions that it considers potentially unfair and that could be used to withhold winnings.
Important for Australians: Richard Casino was blocked by the ACMA, and when our team opened the site from an Australian IP address in October 2026 it returned a 403 error. Check that the site is available to you before depositing.
Final Verdict
Richard Casino offers one of the bigger welcome packs on the market, a large game library and a sportsbook, plus clearly stated AUD minimums and payout instalment rules. Against that, the Tobique licence is weak, the bonus rules include a A$8 max bet and a 10x winnings cap, and the site has been formally warned and blocked by ACMA for serving Australians. It may suit experienced players who understand those risks, but cautious players should look at operators without a regulatory history in Australia.
Responsible gambling: 18+ only. If gambling is affecting you or someone close to you, call Gambling Help Online on 1800 858 858. Online casinos used by Australians operate offshore and are not licensed in Australia.
